Manual replies
Clients write to you in Telegram and someone answers by hand
The bot takes the routine questions and passes anything unusual to a person with the context attached.
Telegram bots and mini apps
Telegram bots that take the repeated work out of the chat
A bot is useful when it removes a repeated step without making the conversation harder. We begin with the real exchange between client and team, then choose where chat is enough and where a mini app needs to take over.
Sound familiar?
You are in the right place if
Scattered bookings
Bookings live in a notebook, a chat and a spreadsheet at once
One schedule sits behind the bot, so the client, the manager and the calendar see the same slot.
Internal tool
Your team needs a tool and nobody will install another app
A mini app opens inside the messenger the team already uses, with access set per role.
Answering the same questions in chat every day? Show us the conversation.
Start a projectScope
What is included
Booking and reminders
Clients pick a slot in the chat and get a reminder before the visit.
Payments in the chat
Through the provider you already use, with the failure paths tested too.
A mini app when chat is not enough
A real interface inside Telegram for catalogues, forms and longer flows.
Admin panel for managers
Services, hours and free slots change without editing the bot.
Connection to your systems
The CRM, calendars and tables you already run stay the source of truth.
Process
How the work runs
Find the loop
We follow the repeated conversation from the first message to the completed task and mark every decision and exception.
Design the flow
We define what the client sees, what the manager controls and how the bot returns the conversation to a person.
Build and test
We connect the bot, admin view, payments and existing systems, then test the flow with realistic messages and edge cases.
Launch
We move the bot account, infrastructure and monitoring to your control, with instructions for routine changes and incidents.
Next step
Send us one real conversation with a client. We will mark what a bot can take over.
Start a projectResult
What you get at the end
Working bot with the source code
Running on infrastructure you control, with the code in your repository.
Admin access and an operating guide
Routine changes and incidents described as plain steps.
Analytics on real usage
Which steps people finish, where they drop off and what they ask for.
Can it take payments?
Yes, through the provider you already use. We connect it and test the failure paths, not only the happy one.
What if the bot goes down?
Monitoring tells us before your clients do, and the fallback is a normal chat with a human.
Planning something like this?
Two or three sentences are enough. We will reply with the questions needed to define a useful next step.